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Senior analytics and site optimization specialist

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Online, Marketing and Communications
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Are you interested in driving incremental revenue and improved customer experience across Staples’ websites via data-driven insights, analysing the e-commerce needs and requirements, A/B testing and conversion optimisation initiatives?
Yes?
Please apply!

Position: Senior analytics and site optimization specialist

Staples Solutions is the leading provider of workplace products, services, and solutions. In Staples, we do much more than selling paper clips and pens. We are committed to making more happen for our customers and being the go-to solutions provider for products and services for their works place needs. In January 2015 we opened Competence Center in Gdansk, which provide IT, Supply Chain, Finance & Master Data Management support for the organization in entire Europe.

Whether you’re starting your career or looking for further development we want to give you the tools to create your own story.

You will be responsible for:
  • Owning all aspects of e-commerce reporting, analysis, a/b testing and optimization for the European market;
  • Managing 3rd parties that support the team with analytical and analytics-tagging activities;
  • Developing dashboards, monitoring and reporting processes to identify customer experience insights to stakeholders;
  • Developing online solutions to improve the customer experience, in collaboration with the UX and Design leads for all our E-commerce platforms;
  • Identifying and troubleshoot tagging issues affecting data accuracy for all our E-commerce platforms;
  • Supporting e-commerce Product Owners with analytics and research for the UX and functionality roadmap;
  • Setting KPIs and measurement framework for new e-commerce functionality and initiatives.
We are looking for:
  • 5+ years’ relevant work experience in e-commerce preferably gained in an international environment;
  • Experienced Web Analytics user with decent Web Analytics knowledge. Google Analytics and Adobe analytics suite experience preferred;
  • Experience with A/B testing tools and methodology;
  • Demonstrated analytical and creative problem-solving skills - ability to generate actionable insight and recommendations from complex analytics and large datasets;
  • Understanding of web applications, technologies and development processes;
  • Understanding of analytics tagging & ability to spot and troubleshoot issues;
  • Proven ability to use data insights to drive customer-centric online solutions;
  • Proven ability to manage contracts and relations with the 3rd party;
  • Successful working experience in a multinational matrix organization;
  • Strong proficiency in Excel;
  • Fluency in English – verbal and written;
Our Offer

You will be part of a dynamic company where you can make a difference. We believe in empowering our associates with work that is fast-paced and challenging with lots of opportunities to learn and develop.

You will be a part of a major transformation implementing new Digital Strategy. You will be cooperating with business stakeholders from all of Europe. You will work in a quickly growing team with many challenges ahead.
Moreover, we offer private healthcare, Multisport card, training, modern environment (Staples office walk), flexible working hours, and more.


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